All orders for precision scales and laboratory balances can be placed on our website.  Orders placed for scales and balances will be processed ASAP. None of our web servers have been affected by these power outages therefore; transactions will be processed securely as usual. Customers seeking help or technical support for any of our scales should contact us via email customerservice@fulcruminc.net, or by filing out the contact us form  at www.torbalscales.com. Should you absolutely need to speak to any of our representatives you may use the following alternate telephone number 973-777-6075.